The State of Meetings Today

In a word: dysfunctional. Research shows that over 11 million meetings occur in the U.S. each day, with most people believing up to 50% of their time spent in meetings is wasted. Yet our 25 years of working with thousands of organizations indicate the amount of wasted time is much higher. How about you? What percentage

Take Charge of Your Meetings Today

How much can you — one individual — possibly affect the culture of meetings in your organization? The answer is . . . a lot! Vow to take ownership of every meeting you attend. No more showing up unprepared, day dreaming, or doing other work and leaving the meeting with no clear actions or solutions.

Make Meetings More Effective in The New Reality

Meetings in The New Reality need to be functional, customer focused, and extremely efficient (meaning short!). The world is moving too fast, the competition is too fierce, and customers are too impatient to put up with ineffective, dull, dysfunctional, or internally focused meetings. In The New Reality, effective meetings are a key to unlocking and leveraging

Multi-Tasking Is The Norm

Our world today is more fragmented. It comes at us in smaller pieces, more rapidly than ever before – 500 cable channels, high-speed Internet, smart phones, voicemail, email and instant messaging. Like it or not, this is the world we live in. This unrelenting ringing, beeping, vibrating and buzzing is the pulse and pace of

Today’s Customer Is Unrealistic

Customers are different today. They are more segmented, educated, diverse, demanding, opinionated, and discerning than at any time in history. Today’s customers have more choices, more information, and more special requirements than ever. They are less loyal, less understanding, less patient, less forgiving, and less interested in why we can’t, couldn’t, or won’t be able